Spring Star Nail

Horrible experience. I was cut 4 times. Nail technicians were rough and uncaring. My appointment took over 2 hours.

Nails look great. Appreciated the attention to detail, did not feel rushed at all!

Qi Qi is the best. Love this salon.

Qi qi is the best. I love how she does my nails. Perfection.

5 stars

Great service!

The best place in chelsea!!

Best experience ive had at a nail salon to date

Will be a returning customer! Thank you!

I would love to leave a negative score for cleanliness. There were flies all over me. Also they cut my fingers 6 of them.... never again.

So great! Very quick!!

Coco was phenomenal with my pedicure and callus removal today. I recommend her and will come back for her nail services.

DO NOT COME HERE. Everyone is very unfriendly. They rushed me through and got mad for taking more than 2 minutes to pick a color, even though i was the only ine at the salon and everyone (including my lady was on theur phone). I hope Snailz can evolve to only have reputable salons.

Nail polish everywhere, have to go home and clean around my nails. The worst part is that I tipped 18% even though it wasn’t quality and got yelled at for not tipping 20%. Over $1..legitimately ambushed and shouted at. Never going back

I love Cindy! Shes the beeeeest! 💅🏻

Best Mani and Pedi spot ever! Had a regular pedi last me almost a month

They did a nice job! They asked me to tip in cash next time though.

I had the worst gel manicure here. The snailz app makes it convenient but they demanded more money from me. My gel has literally been on a week and it looks like I worked my hands in chemicals with horrid spots.

My French nail chipped in less than 2 days. Had to get them redone somewhere else. They also had no idea that their systems would take online reservations, I had to explain to them that I made it through Snailz.

Great eyebrow wax! Thorough and nice, took me right away, no questions about using the app. Highly reccomend!

Gel manicure...2 nails chipped 2 hours later. Next day, 3 more chipped. I got the manicure on Friday and now at work on a Monday I have 2 full hands of chipped nails. It’s embarrassing. A 2 week gel manicure for $30 lasting 3 days? That’s what I get for trying a new place and app! I also was left for 15 minutes mid manicure so the woman could go to the cashier and organize money. This was a very bad experience!

Lucy was great helping me select a color and she was super efficient and precise. She started filing my nails a little short at first but that is the only negative. Also I did not have my cuticles cut, only pushed. Would definitely recommend!

Really loved my service.

Great place. Too much conversation and screaming in front of customers.

I walked in and even though I’d just made the appointment, they had no clue what I was talking about. After a very perfunctory pedicure, I had to walk my own stuff over barefoot to the manicure desk, and I asked her to just file to smooth my nails, as little as possible. Instead she filed them all off, and filed below the Nail line in the corners of a few. They’re completely ruined. Then she started cutting my cuticles carelessly; I asked her to please take care as she might cut me as she was being really aggressive. She didn’t stop; lo and behold, she made my next finger bleed in two places. When I said something after looking at it and realizing she’d also filed my fingers off, she said ‘I didn’t do it.’ Huh? I realize part of the problem might have been communication as she, and seemingly everyone else there, didn’t speak any English at all; I thought they at least understood some but I guess not. You get what you pay for; my nails are so much worse than before I went in.

Nice and quick. Feels like she was little rushing and she pressed too hard on cuticle. But overall nice quick in and out service.